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No title Quality management: creating and sustaining organizational effectiveness /

Summers, Donna C. S.

Quality management: creating and sustaining organizational effectiveness / Donna C.S. Summers - New Delhi : Prentice-Hall, c2005. - xii, 409 p. : gra. , tab. ; 24 cm.

ISBN: 0136087426 8120328213

Subjects--Topical Terms:
Quality management

Dewey Class. No.: 658.4/ S955q

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