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No title Service management and operations /

Service management and operations / Cengiz Haksever ... [et al]. - 2nd ed. - Upper Saddle River, NJ : Prentice Hall, 2000. - xx, 584 p. : ill. ; 26 cm.

Includes bibliographical references and index.

ISBN: 0130813389

LCCN: 99045709

Subjects--Topical Terms:
Service industries--Management.

LC Class. No.: HD9980.5 / .S42516 2000

Dewey Class. No.: 658.152/ S491

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