The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.

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TextPublication details: New York : McGraw-Hill, c2000.Description: xv, 245 p. : ill. ; 24 cmISBN:

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Book	Daffodil International University Library General Stacks	Non-fiction	658.812/ T452c (Browse shelf(Opens below))	1	Available	009828
Book	Daffodil International University Library General Stacks	Non-fiction	658.812/ T452c (Browse shelf(Opens below))	2	Available	009829
Book	Daffodil International University Library General Stacks	Non-fiction	658.812/ T452c (Browse shelf(Opens below))	3	Available	009951

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Previous	658.812/ L931c No title Customer service : building successful skills for the twenty-first century /	658.812/ L931c No title Customer service : building successful skills for the twenty-first century /	658.812/ R638c No title Customer relationship management : how to turn a good business into a great one! /	658.812/ T452c No title The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /	658.812/ T452c No title The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /	658.812/ T452c No title The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /	658.812/ W334t The ten principles behind great customer experiences /	Next

Includes index.

BBA, BRE

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