TY - BOOK AU - Kotler,Philip AU - Keller,Kevin Lane AU - Koshy,Abraham AU - Jha,Mithileshwar TI - Marketing management : : a south Asian perspective / SN - 9780132102926 U1 - 658.8/ M345 22 PY - 2014/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Marketing KW - Management KW - Marketing -- Asia N1 - Includes bibliographical references and index; Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets; BBA ER -