TY - BOOK AU - Futrell,Charles TI - ABC's of relationship selling through service / SN - 0071107762 AV - HF5438.25 .F868 2007 U1 - 658.85/ F996r 22 PY - 2007/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - Selling N1 - Includes bibliographical references (p. 527-53) and index; BBA, BRE UR - http://www.loc.gov/catdir/enhancements/fy0668/2005049623-t.html ER -