TY  - BOOK
AU  - Besterfield,Dale H.
TI  - Total quality management
SN  - 9789353066314
U1  - 658.4013/ T717 21
PY  - 2019///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Total quality management
N1  - Includes bibliographical references and index; BBA
ER  -