Chase, Richard B. Operations management for competitive advantage / Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano - 11th ed. - New York : McGraw-Hill, c2006. - xix, 806 p. : ill. ; 26 cm. ISBN: 007126048X Subjects--Topical Terms: Operations management Dewey Class. No.: 658.1554/ C487o