TY  - BOOK
AU  - Gitlow,Howard S.
AU  - Oppenheim,Alan J.
AU  - Oppenheim,Rosa
AU  - Levine,David M.
TI  - Quality management: Howard S. Gitlow ... [et al.]
SN  - 0071123385
U1  - 658.4013/ G536q 22
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Quality management
N1  - BBA, BRE
ER  -