Abrams, Bill

The observational research handbook : understanding how consumers live with your product / Bill Abrams. - Lincolnwood, Il. : NTC Business Books, c2000. - xxiv, 277 p. : ill., figs. ; 24 cm.

At head of title: American Marketing Association.

Includes bibliographical references (p. 267-269) and index.



065800073X

99044308


Consumer behavior--United States.
Marketing--United States.

658.83421/ A158o