TY - BOOK AU - Futrell,Charles TI - ABC's of relationship selling / SN - 0072550988 AV - HF5438.25 .F868 2003 U1 - 658.85/ F996a 21 PY - 2003/// CY - Boston, Mass. PB - McGraw-Hill KW - Selling N1 - Includes bibliographical references and index; BBA, BRE ER -