TY - BOOK AU - Hawkins, Del I. TI - Consumer behavior: building marketing strategy SN - 007068216x U1 - 658.83420973/ H392c 23 PY - 2010///. [Reprint 2011] CY - New York PB - McGraw-Hill. KW - Consumer behavior -- United States KW - Market surveys -- United States KW - Consumer behavior -- United States -- Case studies N1 - Includes bibliographical references and indexes; BBA ER -