TY - BOOK AU - Hoff,Lee Ann AU - Adamowski,Kazimiera TI - Creating excellence in crisis care: a guide to effective training and program designs / SN - 0787940712 (hardcover : alk. paper) U1 - 616.89025/ H698c 22 PY - 1998/// CY - San Francisco PB - Jossey-Bass Publishers KW - Crisis intervention (Mental health services) KW - Study and teaching KW - Administration KW - Crisis Intervention KW - organization & administration N1 - Includes bibliographical references (p. 227-233) and index; Foreword; Richard Ramsay --; Foreword; Leona L. Eggert --; 1; The Significance and Urgency of Psychosocial and Crisis Care --; 2; Illustrations of Education, Training, and Comprehensive Service Needs in Psychosocial and Crisis Care --; 3; Essentials of Educational and Clinical Training Programs --; 4; Implementing Core Crisis Content --; 5; Differential Application of Core Crisis Content --; 6; Service Program Planning and Development --; 7; Essential Program Elements and Organizational Structure --; 8; Program Management and Evaluation --; 9; Crisis Consultation and Community Education; PHARM N2 - Drawing on the best practices from the United States and Canada, the book is filled with vivid examples that clearly demonstrate how a holistic, interdisciplinary, and collaborative approach is the most practical response to the challenges of working with people in crisis; This comprehensive text offers a field-tested framework and systematic method for including crisis content - critical life events, violence, victimization, suicide, and psychiatric emergencies - in the formal training of health and other human services professionals ER -