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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler and Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill Irwin, c2013 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Daffodil International University Library (14)Location, call number: General Stacks 658.8/ S491, ... Place hold Request article Log in to add tags Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml...[et al.]. by Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill Irwin, 2022 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Daffodil International University Library (4)Location, call number: General Stacks 658.8/ S491, ... Not available: Daffodil International University Library: Checked out (1). (1 votes) Place hold Request article Log in to add tags Add to cart (remove)

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