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1.
The telephone interviewer's handbook : how to conduct standardized conversations / by Patricia A. Gwartney. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA : Jossey-Bass, A Wiley Imprint, c2007
Online resources:
Availability: Items available for loan: Daffodil International University Library (1)Location, call number: General Stacks 658.31124/ G994t.

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2.
Health care reform now! : a prescription for change / George C. Halvorson. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA : Jossey-Bass, a Wiley Imprint c2007
Online resources:
Availability: Items available for loan: Daffodil International University Library (1)Location, call number: General Stacks 338.433621/ H197h.

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