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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, c2003.Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN:
  • 0072471425
  • 0071199144
Subject(s): DDC classification:
  • 658.8/ Z48s 21
LOC classification:
  • HD9980.5 .Z45 2003
Online resources:
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 1 Available 004373
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 2 Available 004374
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 3 Available 004375
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 4 Available 004376
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 5 Available 004377
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 6 Available 007270
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 7 Available 008237
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 9 Available 008712
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 10 Available 008713
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/Z48s (Browse shelf(Opens below)) 11 Checked out 04/11/2021 008714
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 12 Available 008715
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 8 Available 008239
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 13 Available 008716
Book Book Daffodil International University Library General Stacks Non-fiction 658.8/ Z48s (Browse shelf(Opens below)) 14 Available 008717
Total holds: 0

Includes bibliographical references and index.

BBA, BRE

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