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1.
Quality management : Howard S. Gitlow ... [et al.]. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2005
Availability: Items available for loan: Daffodil International University Library (1)Location, call number: General Stacks 658.4013/ G536q.

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2.
Quality management: creating and sustaining organizational effectiveness / Donna C.S. Summers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Prentice-Hall, c2005
Availability: Items available for loan: Daffodil International University Library (1)Location, call number: General Stacks 658.4/ S955q.

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