Includes bibliographical references and index.

Ch. 1. Technology transforms the organization -- Ch. 2. A dynamic model of IT strategy in a netcentric economy -- Ch. 3. New business models -- Ch. 4. Organizational transformation with IT -- Ch. 5. Globalization and IT in international business -- Ch. 6. Assessing the value of investing in IT : the productivity paradox -- Ch. 7. Making the IT investment decision -- Ch. 8. Choosing technology -- Ch. 9. Implementing IT -- Ch. 10. Structuring and managing the IT function -- Ch. 11. Management control of information technology -- Ch. 12. The legacy environment -- Ch. 13. The first component : computer systems -- Ch. 14. The second component : the database -- Ch. 15. The third component : powerful networks -- Ch. 16. Electronic commerce : changing how business is done -- Ch. 17. Business process : examples from ERP and CRM -- Ch. 18. Decision and intelligent systems -- Ch. 19. Knowledge management : benefiting from core competencies -- Ch. 20. Technology haves and have nots : the digital divide in the U.S. and the world -- Ch. 21. Ethical issues and a look ahead.

"Henry Lucas's Information Technology: Strategic Decision Making for Managers focuses on the key knowledge and skills you need to take an active role in managing technology, and obtain the maximum benefits from investing in IT. Offering streamlined, up-to-date coverage, the text is ideally suited for MBA students or anyone who wants to learn more about how to gain the competitive advantage by successfully managing IT."--BOOK JACKET.

BBA, MBA, CSE, CIS, CS