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_a658.4013/ T717 _221 |
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_aTotal quality management / _cDale H. Besterfield ... [et al.]. |
| 250 | _a5th ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _c2019 |
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| 300 |
_axxi, 622 p. : _bill. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 526 | _aBBA | ||
| 650 | 0 |
_aTotal quality management. _95134 |
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| 700 | 1 |
_aBesterfield, Dale H. _96017 |
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