000 01066cam a22002894a 4500
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005 20191222125628.0
008 990817s2000 njua b 001 0 eng
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020 _a0130813389
040 _aDLC
_cDLC
_dDLC
_dBD-DhDIU
042 _apcc
050 0 0 _aHD9980.5
_b.S42516 2000
082 0 0 _a658.152/ S491
_222
245 0 0 _aService management and operations /
_cCengiz Haksever ... [et al].
250 _a2nd ed.
260 _aUpper Saddle River, NJ :
_bPrentice Hall,
_c2000.
300 _axx, 584 p. :
_bill. ;
_c26 cm.
504 _aIncludes bibliographical references and index.
526 _aBBA, BRE
650 0 _aService industries
_xManagement.
_91859
700 1 _aHaksever, Cengiz.
_94034
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2ddc
_cBK