Crucial conversations:   tools for talking when stakes are high/  
Joseph Grenny...[at al.]. 
 - 3rd ed. 
 - New York :  McGraw‑Hill;  2025. 
 - xii, 279 p. :  ill., fig.;  22 cm. 
<br/><br/> Include index. 
<br/><br/>Include bibliographical reference and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9789355323354 9355323352 
<br/><br/><label>LCCN: </label>2008273363 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations.<br/>Business communication.<br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>153.6/ G793c