TY - BOOK AU - Prasad,S. TI - Empathy T2 - HBR Emotional Intelligence Series SN - 9781830693259 U1 - 152.41/ E551 23 PY - 2022/// CY - Boston PB - Harvard Business Review Press. KW - Business communication — Emotional factors KW - Emotional intelligence KW - Leadership — Psychological aspects N1 - Includes bibliographical references and indexes; ENG ER -