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Quality management: creating and sustaining organizational effectiveness / Donna C.S. Summers

By: Material type: TextTextPublication details: New Delhi : Prentice-Hall, c2005.Description: xii, 409 p. : gra. , tab. ; 24 cmISBN:
  • 0136087426
  • 8120328213
Subject(s): DDC classification:
  • 658.4/ S955q 22
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