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The CRM handbook : a business guide to customer relationship management / Jill Dyché.
Material type:
TextSeries: Addison-Wesley information technology seriesPublication details: New Delhi : Pearson Education, c2002.Description: 331 p. : ill. ; 24 cmISBN: - 0201730626 (pbk. : recycled, acidfree paper)
- 8177587625
- 658.812/ D994c 22
- HF5415.5Â .D93 2002
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Book
|
Daffodil International University Library General Stacks | Non-fiction | 658.8/ D994c (Browse shelf(Opens below)) | 2 | Available | 011997 | |||
|
Book
|
Daffodil International University Library General Stacks | Non-fiction | 658.8/ D994c (Browse shelf(Opens below)) | 1 | Available | 011996 |
Total holds: 0
Includes bibliographical references (p. 281-286) and index.
BBA, BRE
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