Bottom-line call center management : creating a culture of accountability and excellent customer service / David L. Butler.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Daffodil International University Library General Stacks	Non-fiction	658.812/ B985b (Browse shelf(Opens below))	1	Available		010675
Book	Daffodil International University Library General Stacks	Non-fiction	658.812/ B985b (Browse shelf(Opens below))	2	Available		010676

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Previous	658.81/ S856s No title Sales management : decisions, strategies, and cases /	658.81/ S856s No title Sales management : decisions, strategies, and cases /	658.812/ A341s No title The service advantage : how to identify and fulfill customer needs /	658.812/ B985b No title Bottom-line call center management : creating a culture of accountability and excellent customer service /	658.812/ B985b No title Bottom-line call center management : creating a culture of accountability and excellent customer service /	658.812/ C776e The entrepreneur's guide to customer development : a "cheat sheet" to The four steps to the epiphany /	658.812/ G676c No title Customer relationship management essentials /	Next

Includes bibliographical references and index.

BBA, BRE

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